Once set-up you can easily upload the selected orders’ tracking details to your website. The information given can be used for customers to track their own orders from your website and also for you to include a link in you despatch emails.
Server to upload Order Tracking Details to (FTP details):
Normally you would host the tracking details on
your server. However, you can put them onto any server as there are no links
to any specific locations.
The Server is your FTP server name (normally supplied by your
hosting company). The Directory field is used to specify the location
once logged into your server. You would normally enter the tracking directory
so would enter track. However, if your server is used to host multiple
sites you may have additional folders to enter, for example, mysite/track.
The Username and Password are the FTP details supplied by your
host.
Website address for Order tracing Details
This will normally be very similar to your FTP details.
You must put http:// in front of your website details and include the directory
where the files will be uploaded to.
HTML Tracking templates
You need to select an HTML template to show with the order information and another
when the entered order number is invalid (used when customers use your webiste’s
tracking page). The default templates can be used to show basic tracking information.
The Show Order details default template shows the order number, order date, shipment date and a custom field. You can add the following fields in to the order details.
NOTE: It is not recommended to give any more information than is necessary in the template as it possible that anyone who can guess an order number can view the information.
You can change the template to use any of the following values:
| Macro to use | Description |
Shops used for
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Ebay
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Amazon
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Playtrade
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RomanCart |
OSOP
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| [%INV_CUST_NAME%] | Invoice customer name |
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| [%INV_COMPANY%] | Invoice customer company | |
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| [%INV_TEL_NUM%] | Invoice customer telephone number |
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| [%INV_EMAIL%] | Invoice email address |
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| [%INV_ADD_LINE1%] | Invoice address line 1 |
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| [%INV_ADD_LINE2%] | Invoice address line 2 |
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| [%INV_ADD_LINE3%] | Invoice address line 3 |
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| [%INV_ADD_LINE4%] | Invoice address line 4 |
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| [%INV_COUNTY%] | Invoice County |
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| [%INV_POSTCODE%] | Invoice Postcode |
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| [%INV_COUNTRY%] | Invoice Country |
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| [%INV_BUYER_ID%] | Invoice Buyer ID |
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| [%DEL_CUST_NAME%] | Delivery customer name |
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| [%DEL_COMPANY%] | Delivery customer company |
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| [%DEL_TEL_NUM%] | Delivery customer telephone number |
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| [%DEL_EMAIL%] | Delivery email address |
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| [%DEL_ADD_LINE1%] | Delivery address line 1 |
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| [%DEL_ADD_LINE2%] | Delivery address line 2 |
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| [%DEL_ADD_LINE3%] | Delivery address line 3 |
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| [%DEL_ADD_LINE4%] | Delivery address line 4 |
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| [%DEL_COUNTY%] | Delivery County |
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| [%DEL_POSTCODE%] | Delivery Postcode |
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| [%DEL_COUNTRY%] | Delivery Country |
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| [%DEL_BUYER_ID%] | Delivery Buyer ID |
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| [%DEL_ADD%] | Complete delivery address. Blank lines are removed and the country is displayed using the country option in the Printing fields options. |
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| [%INV_ADD%] | Complete invoice address. Blank lines are removed and the country is displayed using the country option in the Printing fields options. |
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| [%SALES_SOURCE%] | Source for the order (e.g. Ebay) |
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| [%ORD_NUM%] | Sale order number |
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| [%ORD_TRANS_ID%] | Transaction Identifier |
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| [%ORDER_ID%] | Order ID (maybe different from [%ORD_NUM%]) |
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| [%INVOICE_NUM%] | Invoice number |
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| [%CHECKOUT_DATE%] | Date when the checkout was completed |
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| [%ORD_DATE%] | Date when the order was processed by the website (normally the same as [%CHECKOUT_DATE%]) |
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| [%INV_DATE%] | Invoice date |
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| [%PAY_DATE%] | Date when payment was taken |
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| [%DISPATCH_DATE%] | Date when the order was shipped (sent) |
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| [%LISTED_ON%] | Sub-site item was sold on (e.g. Ebay Express) |
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| [%PAYMENT_METHOD%] | Payment method used |
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| [%PAYPAL_ID%] | Paypal ID (if appropriate) |
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| [%VAT_NUMBER%] | Customer VAT number (mainly used for other EC country sale not paying VAT) |
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| [%CURRENCY%] | Currency for the order |
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| [%PO_NUMBER%] | Purchase order number |
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| [%TOTAL_WEIGHT%] | Total weight of order |
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| [%POSTAL_SERVICE%] | Postal service required for order |
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| [%DELIVERY_INSTRUCTIONS%] | Any special delivery instructions |
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| [%FEEDBACK_LEFT%] | Feedback left for customer |
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| [%FEEDBACK_RECEIVED%] | Feedback received from customer |
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| [%NOTES%] | Notes for order |
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| [%ORD_SUB_TOTAL%] | Total cost of all items ordered (not including VAT) |
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| [%ORD_SUB_TOTAL_TAX%] | Tax on total cost of items |
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| [%ORD_PNP%] | Total Postage and Packing (not including VAT) |
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| [%ORD_PNP_TAX%] | Tax on Postage and Packing |
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| [%ORD_INSURANCE%] | Insurance on order (not including VAT) |
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| [%ORD_INSURANCE_TAX%] | Tax on Insurance |
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| [%ORD_TOTAL_TAX%] | Total tax on order |
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| [%ORD_GRAND_TOTAL%] | Total of all items, P&P, Insurance and Tax |
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| [%ITEM_IDn%] | Item ID. n can be from 1 to 20. |
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| [%ITEM_TITLEn%] | Item Title. n can be from 1 to 20. |
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| [%ITEM_SKUn%] | Item SKU. This normally your own part number (ID). n can be from 1 to 20. |
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| [%ITEM_QTYn%] | Quantity of item. n can be from 1 to 20. |
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| [%ITEM_PRICEn%] | Price of item. n can be from 1 to 20. |
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| [%ITEM_VAT_RATEn%] | VAT rate applied to this item. n can be from 1 to 20. |
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| [%ITEM_TAXn%] | Tax (VAT) on the item. n can be from 1 to 20. |
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| [%ITEM_TOTALn%] | Total cost of item (including TAX). n can be from 1 to 20. |
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| [%ITEM_WEIGHTn%] | Weight of item (normally in Kilos). n can be from 1 to 20. |
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| [%ITEM_SHIPPED_QTYn%] | Number of this item shipped.. n can be from 1 to 20. |
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| [%ITEMS_ORDERED%] | All the items ordered including Postage and Packing, Insurance and Tax. |
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| [%CUSTOM_ENTERED1%] | Custom field 1 entered for the order |
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| [%CUSTOM_ENTERED2%] | Custom field 2 entered for the order |
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| [%CUSTOM_ENTERED3%] | Custom field 3 entered for the order |
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| [%CUSTOM_ENTERED4%] | Custom field 4 entered for the order |
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| [%CUSTOM_ENTERED5%] | Custom field 5 entered for the order |
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| [%CUSTOM_ENTERED6%] | Custom field 6 entered for the order |
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| [%CUSTOM_ENTERED7%] | Custom field 7 entered for the order |
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| [%CUSTOM_ENTERED8%] | Custom field 8 entered for the order |
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| [%CUSTOM_ENTERED9%] | Custom field 9 entered for the order |
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| [%CUSTOM_ENTERED10%] | Custom field 10 entered for the order |
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| [%CUSTOM_ENTERED11%] | Custom field 11 entered for the order |
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| [%CUSTOM_ENTERED12%] | Custom field 12 entered for the order |
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| [%CUSTOM_ENTERED13%] | Custom field 13 entered for the order |
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| [%CUSTOM_ENTERED14%] | Custom field 14 entered for the order |
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| [%CUSTOM_ENTERED15%] | Custom field 15 entered for the order |
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| [%CUSTOM_FIXED1%] up to [%CUSTOM_FIXED50%]. These values are defined in the Select Columns dialog |
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| NOTE:
means only applies for Amazon Seller Central (and not Amazon Marketplace).
OSOP orders are created using One Stop Order Processing. |
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The Invalid order template is simply an HTML page that is displayed when the order can not be found on your website. The default page can be amended if you wanto to include additional information, for example, your telephone number.
Show HTML to use to allow your customers to track their own orders on your website
If you click on the link a page will be displayed with the HTML that can be copied directly into one of your existing pages or your website pages. An example of the produced HTML shown below:
<script
type="text/javascript">
function ME_Track()
{
var xmlHttp;
try
{
xmlHttp=new XMLHttpRequest();
}
catch (e)
{
try
{
xmlHttp=new ActiveXObject("Msxml2.XMLHTTP");
}
catch (e)
{
try
{
xmlHttp=new ActiveXObject("Microsoft.XMLHTTP");
}
catch (e)
{
alert("Please update your browser
to a newer version");
return false;
}
}
}
sAdd = "http://www.farnwo82.biz/track/"+"_ME_"+document.getElementById("ME_OrdNum").value+".html";
xmlHttp.open("HEAD", sAdd, true);
xmlHttp.onreadystatechange=function()
{
if(xmlHttp.readyState == 4)
{
var value;
if (xmlHttp.status != 200)
{
sAdd = "http://www.farnwo82.biz/track/OrderTrackingFailed.html";
}
var WinTest=open(sAdd,"","width=600,height=400,toolbar=yes,menubar=no,scrollbars=yes");
if (! WinTest){alert("A popup blocker
was detected. Please\ndisable popup blocker to open window.");};
}
}
xmlHttp.send(null);
}
</script>
<p>Enter your order number:<br>
<input id="ME_OrdNum" type="text"
size="20" name="text"/>
<br>
<input type="button" value=" Track" onclick="ME_Track()"/>
</p>
If required you can amend this template to suit your specific needs.
Ask before creating tracking details for each order
When you first use this feature you may want to
confirm each order that is having tracking details uploaded.
Purge all Order Tracking links
To clear down any order details that have been uploaded to your website click
on this button.
NOTE: This option will remove all files that are in the filter: _ME_*.html
(in the specified Directory).
Add comment to order memo when tracked.
You can add a line to the order’s memo field when the
details are uploaded. This can be used to provide confirmation that the information
has been uploaded.
Additionally if you do not want this feaure being used you can disable it in the Available Features.